Our process & FAQs

We take pride in delivering exceptional customer service by combining a personal touch with the latest technology, ensuring your experience with us is both smooth and efficient.

FAQs

How does the booking process work?

The booking process is simple and straightforward:

1. Request a Quote: Submit your details and the property address through our online form or contact us directly.

2. Quote Review: We carefully assess the property before providing you with a tailored quote, usually within 24 hours.

3. Confirmation: Once you’re happy with the quote, we’ll send you our e-terms to sign and an invoice for payment.

4. We Handle the Rest: After that, we take care of everything, from arranging access to delivering the final report.

We pride ourselves on offering a fast, efficient, and customer-focussed process, making your experience with us smooth and hassle-free.

When should I book a survey?

You should book a survey as soon as your offer on a property has been accepted. This allows plenty of time to arrange the survey, receive the report, and make any necessary decisions before exchanging contracts.

How long will the survey take?

The survey itself typically takes around 2 hours at the property. After that, we take 3-5 days to thoroughly review our findings and compile the report.

How do I make payment?

For bank transfers, we will provide you with our account details upon booking. Please ensure you include your reference number when making the payment to help us track it efficiently.

If you prefer to pay by cheque, please make it payable to Lifely Surveyors ltd and send it to our office address.

Do I need to arrange the survey?

No, you don’t need to arrange the survey yourself.

Once you’ve booked the survey with us, we handle everything from there. We will contact the estate agent or vendor directly to arrange access to the property, ensuring a hassle-free process for you.

You can relax knowing that we take care of all the arrangements, and you’ll receive the completed report once it’s ready.

Rapid
Quoting

Get a fast, no-obligation quote for your Homebuyer Survey in minutes! Our expert team provides quick responses, competitive pricing, and professional advice—so you can move forward with confidence.

Quick
Turnaround

Need a Homebuyer Survey fast? We offer a quick turnaround, delivering detailed reports promptly so you can make informed decisions without delays.

Reliable 
Service

Trust our experienced RICS-accredited experts, we provide reliable, professional surveys, ensuring you get accurate advice and peace of mind when buying your home.

Balanced
Reporting

Our RICS-accredited surveyors deliver balanced, unbiased reports, giving you clear, honest insights into your property’s condition. No hidden agendas—just expert advice to help you make confident, informed decisions.

Ready to get a quote

Complete our simple online form so we know which service you require and the location and type of property.

We will then call you back to confirm the cost and schedule your survey.

More about our process

Get a Quote

Prefer to call or email?

Call us on 01452 790 887

0r email us here at:
office@lifelysurveyors.co.uk

Our process & FAQs